Privacy Policy

Introduction

This Privacy Policy explains how Cruck Tent (“we”, “us”, “our”) collects, uses and protects any personal information you provide when using our website.

We are committed to ensuring your privacy is protected and that we comply with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Cruck Tent Ltd

Lilac Farm, Westhay, Glastonbury, BA6 9TP

Email: info@crucktent.co.uk

Website: https://www.cruck.co.uk

What Information We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Information submitted through contact forms
Website usage data
IP address and browser information
Analytics data relating to how visitors use our website

How We Collect Information

We collect information when you:

Complete a contact form
Email or contact us directly
Browse our website
Accept cookies via our cookie consent banner

How We Use Your Information

We use your information to:

Respond to enquiries
Provide requested services or information
Improve our website and user experience
Monitor website performance and traffic
Maintain website security

We do not sell or rent your personal information to third parties.

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the site and general visitor behaviour.

This information is anonymised where possible and used solely to improve the website and our services.

Google may process this information on servers outside the UK.

You can learn more about how Google uses data here: https://policies.google.com/privacy

Cookies

Our website uses cookies to improve functionality and analyse website traffic.

You can manage or withdraw your cookie consent at any time through our cookie settings banner.

For more information, please see our Cookie Policy.

Legal Basis For Processing

We process personal data under the following lawful bases:

Consent
Legitimate interests
Contractual necessity where applicable
Legal obligations where required

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website:
https://ico.org.uk

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure or misuse.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact: